Our Commitment: okbaee never sells your personal information to third parties. Protecting your privacy is our responsibility — and one we take seriously at all times.
Introduction & Scope
Welcome to the okbaee.bet Privacy Policy. This policy applies to all services on the okbaee platform — including the website, mobile app, and any related services.
By using okbaee, you agree to this Privacy Policy. We are committed to being transparent about what data we collect, why we collect it, and how we protect it.
This policy may be updated from time to time. You will be notified of any significant changes via email or in-app notification.
This policy has been developed in compliance with Bangladeshi law and international data protection standards.
What Data We Collect
Okbaee only collects information that is necessary to provide our services. We do not ask for unnecessary or excessive data.
Personally Identifiable Information
- Full Name & Date of Birth
- Email Address & Phone Number
- National ID or passport number (for verification purposes)
- Residential Address
Financial & Payment Information
- Mobile banking number (Mobile Pay, Nagad, Rocket)
- Transaction History & Amounts
- Withdrawal & Deposit Records
Technical Information
- IP address and device type
- Browser & Operating System Information
- Site access times and session data
- Cookies & Usage Patterns
Betting Activity
- Betting history and favorite sports
- Win/Loss Records
- Bonus Usage Details
How We Collect Your Information
Okbaee collects data in several ways. It's important to us that you have a clear understanding of each method.
| Method |
When it's collected |
What data |
| Registration Form |
At the Time of Account Creation |
Name, email, phone, date of birth |
| KYC Verification |
Before a Withdrawal or Large Bet |
National ID, Address |
| Payment Processing |
During deposit/withdrawal |
Mobile banking details |
| Cookies & Analytics |
While browsing the site or app |
IP, Device & Session Data |
| Support Contact |
Via chat or email support |
Conversation Content |
Our Data Protection Measures
SSL/TLS Encryption
Every connection to our site and app is protected with 256-bit SSL encryption — your data cannot be read by anyone while in transit.
Secure Servers
Your data is stored in high-security data centers, with regular backups and security audits conducted routinely.
Restricted Access
Only authorized staff can access your data. Every access is logged and monitored.
Two-Factor Authentication (2FA)
Keep two-factor authentication enabled on your account. It protects you from unauthorized access.
No Data Sales
okbaee never sells your personal data to advertisers or third parties — this is a core principle we stand by.
Regular security audits
Third-party security experts regularly audit our systems. Any vulnerabilities found are addressed immediately.
Purpose of Data Use
Okbaee uses your data only for specific, legitimate purposes. Full details are provided below:
- Account Management: Your information is used to create your account, manage logins, and keep your account secure.
- Identity Verification (KYC): Identity document details are used for large transactions and to meet legal compliance requirements.
- Payment Processing: Financial information is used to process deposits and withdrawals accurately.
- Customer Support: Information is shared with the support team to help resolve your issues.
- Promotions & Offers: Your data is used to send you relevant bonuses and offers based on your preferences.
- Fraud Prevention: Usage patterns are monitored to detect suspicious activity.
- Legal Obligations: Certain data must be retained to comply with applicable laws.
- Service Improvement: Usage patterns are analyzed to continuously improve the platform.
Regarding marketing: okbaee may send you promotional emails. You can opt out at any time via the "Unsubscribe" link in any email or by contacting support.
Data Sharing Policy
Okbaee shares your information with third parties only in the following limited circumstances:
Payment Providers
To process deposits and withdrawals, necessary information is shared with payment providers such as Mobile Pay, Nagad, and Rocket. These providers operate under their own privacy policies.
Legal Authorities
We are legally required to share data with authorities under court orders, lawful requests from investigative agencies, or anti-money laundering regulations.
Security Partners
Limited information may be shared with specialist firms to prevent fraud and cyber attacks. They are contractually bound to keep your data confidential.
Business Changes
In the event of a merger or acquisition, your data may be transferred to the new owner. Users will be notified in advance.
A Clear Commitment: okbaee never sells or rents your data to advertisers, data brokers, or any other party for commercial purposes.
Cookies & Tracking Technologies
Cookies are used on the okbaee website and app. Cookies are small files stored on your device that help us improve our services.
Cookies we use:
- Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
- Functional Cookies: Used to remember your language preference and settings. These can be disabled.
- Analytics cookies: To understand how the site is used. Statistics are collected without identifying individual users.
Cookies can be disabled from your browser settings, though this may limit certain features of the site.
Technical measures for data protection
Okbaee uses industry-leading technology to keep your information secure.
- 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
- Firewall Protection: Multiple layers of firewall are active to prevent unauthorized access.
- Data Masking: Sensitive information is masked before it is stored in our systems.
- Regular Backups: Automated backups to minimize the risk of data loss.
- Penetration Testing: Security audits are conducted at least twice a year.
In the event of a data breach, we will notify affected users within 72 hours and take immediate remedial action.
Your Data Rights
As an okbaee user, you have several rights regarding your personal data.
1
Right to Access
You can request to see what information okbaee holds about you. Submit a request to support and we will provide it within 30 days.
2
Right to Rectification
You can correct any inaccurate or outdated information — either through your account settings or by contacting support.
3
Right to Erasure
Upon account closure, data beyond legal obligations can be deleted. The process will be completed within 90 days of your request.
4
Right to restrict processing
In certain circumstances, you may request that we temporarily pause the processing of your data.
5
Right to data portability
You have the right to export your data in standard formats (CSV/JSON). Submit a request to our support team.
6
Right to Opt Out of Marketing
You can opt out of promotional communications at any time — use the "Unsubscribe" link in any email or contact our support team.
Data retention period
Okbaee does not retain your data longer than necessary. Retention periods depend on the type of information.
- Account information: For the duration your account is active, and for 5 years after closure (as required by law).
- Transaction Details: Retained for a minimum of 5 years, in accordance with financial regulations.
- Betting History: For as long as the account is active, plus 2 years after closure.
- Support Conversations: 2 years after resolution.
- Technical Logs: 90 days to 1 year.
- KYC Documents: Retained for 5–7 years as required by law.
Once the retention period expires, your data is securely deleted or anonymised in a way that makes it impossible to identify you.
Privacy-Related Contact
For any questions, concerns, or requests to exercise your rights under this Privacy Policy, please contact us through the following:
- Email: privacy@okbaee.bet
- General Support: support@okbaee.bet
- Live Chat: Click the chat icon on the site or app
- Help Center: Help Center page View
Privacy-related requests are typically responded to within 7 business days. Complex cases may take up to 30 days.
Last Updated: This Privacy Policy was last reviewed and updated in January 2026. The next review is scheduled for July 2026.